Clemson Facilities Diversity, Equity and Inclusion

Diversity, Equity and Inclusion

Clemson University Ombuds
Photo at sunset of the Tillman Hall clock tower.

What is an OMBUDS?

An Ombuds is a confidential, independent, neutral, informal, and safe resource where the Clemson community can go to process concerns, get information, and develop options for how to move forward in a difficult situation. The University Ombuds can provide education, conflict coaching, mediation, facilitation, and referrals to other resources across Clemson University. A place to go when you don't know where else to go.

Conflict Resolution Guides

Conflict Management Resources


  • The Organizational Ombudsman:  Origins, Roles, and Operations—A Legal Guide by Charles L. Howard
  • Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen
  • Nonviolent Communication by Marshall B. Rosenberg
  • Dignity:  Its Essential Role in Resolving Conflict by Donna Hicks
  • Conflict Coaching:  Conflict Management Strategies and Skills for the Individual by Tricia S. Jones and Ross Brinkert
  • The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job by Gary and Ruth Namie
  • Getting to Yes by Roger Fisher, William Ury, and Bruce Patton
  • Getting Past No:  Negotiating Your Way from Confrontation to Cooperation by William Ury
  • Beyond Blame:  A New Way of Resolving Conflicts in Relationships by Jeffrey Kottler
  • Please Understand Me:  Character & Temperament Types by David Keirsey and Marilyn Bates
  • The Anatomy of Peace:  Resolving the Heart of Conflict by The Arbinger Institute
  • The Mediation Process:  Practical Strategies for Resolving Conflict by Christopher W. Moore
  • The Little Book of Restorative Justice by Howard Zehr
  • The Good Fight: Use Productive Conflict to Get your Team and Organization Back on Trackby Liane Davey

Ombuds Resources

Mediation Resources